Director of Operations

Full-Time

Who We Want

The Director of Operations plays a crucial role in the smooth functioning of the office. With overall responsibility for day-to-day operations, the Director of Operations must be able to work effectively with other staff members, clients, and the wealth advisors.

What to Expect

Oversee the day-to-day business operations of the firm to align with firm’s strategy and goals.
Manage the implementation and progress of firm strategic priorities.
Manage the firm’s overall talent strategy:
- Work with the leadership team to identify the operational and structural needs of the organization as the firm evolves.
- Manage all aspects of the hiring process.
- Conduct regular talent development and compensation reviews.
- Assist with implementation of all aspects of the human capital program, including benefits, policies, and procedures.
Directly manage client servicing and operational associates, including the hiring, training, management, and development of those individuals.
Oversee trading for the firm:
- Ensure timely execution of trades and account rebalancing.
- Review account transaction confirmations for accuracy.
Ensure seamless delivery of all aspects of the client experience, including new client onboarding, client service, appreciation, events, and feedback:
- Oversee efficient and accurate creation and processing of new account forms.
- Manage client service process to ensure timely and accurate responses.
- Assist with the planning and execution of client events, including appreciation events.
Manage firm technology operations, including CRM optimization and technology coordination.
Assist in development and implementation of the firm’s compliance program:
- Maintain compliance policies and documentation.
- Oversee the compliance and advertising approval process.
Provide concierge service for top-tier clients in person, in writing, and over the phone.
Provide leadership and team building that furthers the overall firm culture.

What You Need

Prior management experience and a strong track record of leading and developing individuals.
A bachelor’s degree or equivalent experience.
Excellent knowledge of the securities industry’s rules and regulations preferred.
FINRA Series 7, 63, 65, and 24
Strong communication and interpersonal skills.
Excellent organizational and time management skills.
Excellent attitude and an extraordinary client service orientation.
Ability to handle multiple tasks and operate within tight deadlines.
Proficiency with Microsoft Office Suite.
At least five years of experience in a financial services firm assisting with day-to-day operations.
Attendance is an essential function.
Salary is commensurate with experience.

In exchange for your expertise, we offer a base salary, bonus potential, 401(k) plus matching, health benefits, a potential for career growth, and a great working environment. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, motivational and focused on healthy living. For more information about our company, please visit our website www.levywealth.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Ability to commute/relocate:

We are currently operating a hybrid remote / office model.
Philadelphia, PA 19103: Reliably commute or planning to relocate before starting work (Preferred)

Director of Operations

Who We Want

What to Expect

What You Need

Ability to commute/relocate:

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Levy Wealth Management Group

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